Privacy and Cookie Policy

Your privacy is very important to us, and consequently Shelden Healthcare UK do not disclose buyers' information to third parties other than when order details are passed on to delivery couriers as part of the order fulfilment process and to trusted testimonial sites. In these cases, the third party will not disclose any of the buyers’ details to any other third party.

When an order is placed, and you enter your name and delivery information, these personal details are stored in our secure database. Personal data collected by this site is only used to: a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes
d. Send you an email newsletter (if you selected to receive our email newsletters).

Our Cookie Policy

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide statistical information to us. Cookies are used to a minimal extent on our website and these cookies never collect your personal details. A session cookie is used to keep track of the contents of your shopping cart - it does not store any of your personal information such as your name or address. Cookies are used by Google through Google Analytics (which provides us with general anonymous statistical information on how people browse our website), When you make a payment, your order details are passed to Paypal which is one of the safest payment processors in the world. Paypal uses cookies to help you through the payment process. You can view Paypal's Privacy Policy here.

Cart The association with your shopping cart.
Category Info Stores the category info on the page, that allows to display pages more quickly.
Customer An encrypted version of your customer id with the store.
Customer_Auth An indicator if you are currently logged into the store.
Customer_Info An encrypted version of the customer group you belong to.
Customer_Segment_IDS Stores the Customer Segment ID
External_No_Cache A flag, which indicates whether caching is disabled or not.
Frontend You sesssion ID on the server.
Guest-View Allows guests to edit their orders.
Last_Category The last category you visited.
Last_Product The most recent product you have viewed.
Newmessage Indicates whether a new message has been received.
No_Cache Indicates whether it is allowed to use cache.
Persistent_Shopping_Cart A link to information about your cart and viewing history if you have asked the site.
User_Allowed_Save_Cookie Indicates whether a customer allowed to use cookies.
Viewed_Product_IDS The products that you have recently viewed.
Google Analytics
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where vistors have come to the site from and the pages they visited.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit

To opt out of being tracked by Google Analytics across all websites visit

Search engine

The search engine on our website is designed to be efficient and easy to use. Searching is made possible by a piece of hardware (a search ‘appliance’) supplied by Google that is plugged into our server and continuously indexes the content on our site. All search requests are handled by the appliance and the information is not passed on to any third party, including Google.

How to contact us

If you want more information on our privacy policy, please contact us

by email at:

or post: Shelden Healthcare UK, Unit 1C, The Wharf, Stretton Under Fosse, Rugby CV23 0PR

Shelden Healthcare UK Ltd Company Registration number 09665245

Did You Know

The number of NHS hospital beds has halved in the last 30 years (Source: See note 1)  with sustainability and transformation plans being drawn up to develop health care systems even further. This is in an attempt to modernise services and provide better quality throughout a range of hospitals in the UK. Due to the reduction in Acute hospital beds there will always be a growing demand for quality and reliable hospital equipment for people nursed at home or in a professional care home setting.

At Shelden, we hope to be a part of the journey for hospitals that are looking to enhance their overall service for the comfort of patients or the the private individual at home looking for a cost effective but homely care bed.

1. NHS hospital bed numbers: past, present, future. Kings Fund 26th March 2020,